Terms and Conditions

Welcome to Step and Stitch! These Terms and Conditions govern your use of our website https://stepandstitch.com and the purchase of our products. By accessing or using our website, you agree to comply with these terms.

1. General Information

  • Step and Stitch is a fashion brand offering premium clothing and footwear for men and women.
  • These terms apply to all visitors, customers, and users of our website.

2. Product Information

  • We strive to display accurate product descriptions, images, and pricing. However, slight variations in color, design, or material may occur.
  • Prices and availability are subject to change without prior notice.

3. Orders and Payments

  • Orders are confirmed only after payment is successfully processed.
  • We accept payments via Razorpay, credit/debit cards, UPI, and other supported payment methods.
  • Step and Stitch reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

4. Shipping and Delivery

  • We deliver all over India using Shiprocket.
  • Orders are typically delivered within 5-6 working days; delivery times may vary depending on the pincode.
  • Step and Stitch is not responsible for delays caused by courier partners or unforeseen circumstances.
  • Shipping charges, if applicable, will be mentioned at checkout.

5. Returns and Refunds

  • Returns are accepted within 3 days of delivery, subject to a ₹100 return processing fee.
  • Refunds will be credited to your original payment method within 5 to 6 business days.
  • Certain products, such as innerwear, personalized items, and discounted products, are non-returnable.
  • For return requests, contact us at:

6. User Accounts

  • Customers can create an account for a personalized shopping experience.
  • Users are responsible for maintaining the confidentiality of their account information.
  • Step and Stitch reserves the right to suspend or terminate accounts for suspicious activities or policy violations.

7. Intellectual Property

  • All content, including logos, images, text, and designs on https://stepandstitch.com, is the property of Step and Stitch.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • Step and Stitch is not responsible for any direct, indirect, or incidental damages arising from the use of our website or products.
  • We do not guarantee that our website will be error-free, uninterrupted, or free of harmful components.

9. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on data collection, cookies, and security measures.

10. Social Media Presence

  • Follow us on Instagram: @stepandstitch for updates, promotions, and new arrivals.

11. Changes to Terms

  • Step and Stitch reserves the right to update or modify these Terms and Conditions at any time. Continued use of our website implies acceptance of the revised terms.

12. Contact Us

For any questions or concerns, reach out to us at:

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